These Terms and Conditions (“Terms”) govern your access to and use of the website, mobile application, and all related services (collectively, the “Services”) provided by Katsubet Casino (operated under a Curacao Gaming Control Board licence).
By registering an account, making a deposit, placing bets, or otherwise using the Services, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, do not use the Services.
Katsubet Casino reserves the right to amend these Terms at any time. Changes will be posted here with the updated “Last updated” date. Continued use of the Services after changes constitutes acceptance of the revised Terms. Significant changes will be notified via email or on-site notice.
1. Eligibility
1.1. You must be at least 19 years of age (or the legal gambling age in your province/territory, whichever is higher) to register and use the Services.
1.2. The Services are intended only for residents of jurisdictions where online gambling is permitted. It is your responsibility to determine whether gambling is legal in your location.
1.3. We may require proof of age, identity, and residency at any time (KYC/AML procedures). Failure to provide requested documents may result in account suspension or closure.
1.4. Employees, affiliates, or immediate family of Katsubet Casino, its licensees, or service providers are prohibited from playing for real money.
2. Account Registration and Security
2.1. You may open only one account per person, household, IP address, device, email, or payment method. Duplicate accounts will be closed and balances forfeited.
2.2. You must provide accurate, current, and complete information during registration.
2.3. Keep your login credentials confidential. You are fully responsible for all activity on your account. Notify us immediately of any unauthorized use.
2.4. We may suspend or close your account if we suspect fraud, money laundering, bonus abuse, or violation of these Terms.
3. Deposits, Withdrawals & Payments
3.1. Deposits are processed instantly via supported methods (Interac, cards, e-wallets, cryptocurrencies, etc.). Minimum deposit amounts vary by method.
3.2. Withdrawals are subject to verification (KYC). First withdrawal may take longer.
3.3. Processing times:
- Cryptocurrencies / e-wallets: usually 0–24 hours
- Cards / bank transfers: 1–5 business days
3.4. Withdrawal limits: check your account or contact support for current limits (daily/weekly/monthly).
3.5. You may only withdraw to payment methods previously used for deposits (anti-money laundering rules).
3.6. Currency conversion fees (if any) are your responsibility. We do not charge internal fees for CAD transactions.
3.7. Inactive accounts (no login for 12+ months) may incur maintenance fees or be closed with balance forfeited after notice.
4. Bonuses & Promotions
4.1. All bonuses are subject to specific terms displayed at the time of offer (wagering requirements, game contributions, validity period, max bet, etc.).
4.2. Standard welcome package wagering: typically 35x–45x (bonus + deposit for matches; bonus winnings for free spins). Slots usually contribute 100%, table games/live casino lower or excluded.
4.3. Bonus abuse (e.g., low-risk betting to meet wagering, exploiting errors, using multiple accounts) results in bonus forfeiture and possible account closure.
4.4. We may cancel or amend promotions at any time.
5. Gaming Rules & Fair Play
5.1. All games use certified Random Number Generators (RNG) audited by independent labs.
5.2. You play at your own risk. Past performance does not guarantee future results.
5.3. We reserve the right to void bets or withhold winnings if:
- Technical error / malfunction occurred
- You exploited a game vulnerability
- Bets placed after game outcome known
- Violation of game-specific rules
5.4. Maximum payout per bet / spin may be capped depending on game and your VIP level.
6. Responsible Gaming
6.1. We provide tools for deposit/loss/wager/session limits, reality checks, time-outs, self-exclusion (see Responsible Gaming page).
6.2. Self-exclusion is binding and irreversible during the chosen period.
6.3. We may impose limits or exclude you if we believe continued play is harmful.
7. Intellectual Property
7.1. All content, software, trademarks, logos, and materials on the Services are owned by Katsubet Casino or its licensors.
7.2. You may not copy, reproduce, modify, distribute, or commercially exploit any part without written permission.
8. Limitation of Liability
8.1. The Services are provided “as is” without warranties of any kind.
8.2. We are not liable for:
- Technical issues, interruptions, or errors
- Loss of data, profits, or winnings
- Unauthorized access to your account (unless caused by our gross negligence)
- Any indirect, consequential, or punitive damages
8.3. Our total liability shall not exceed the amount you deposited in the 6 months prior to the claim.
9. Indemnification
You agree to indemnify and hold harmless Katsubet Casino, its affiliates, officers, and employees from any claims, losses, or damages arising from your breach of these Terms or misuse of the Services.
10. Termination & Account Closure
10.1. We may suspend or terminate your account immediately for violation of these Terms, suspected illegal activity, or at our sole discretion.
10.2. You may close your account at any time by contacting support. Balances will be paid out (subject to verification and pending wagers).
11. Governing Law & Disputes
11.1. These Terms are governed by the laws of Curacao.
11.2. Any disputes shall be resolved exclusively by the courts of Curacao or through arbitration as specified in our licensing terms.
11.3. For Canadian players: we comply with applicable Canadian consumer protection laws where they do not conflict with our licensing jurisdiction.
12. Miscellaneous
12.1. If any provision is found invalid, the remaining provisions remain in effect.
12.2. No waiver of any breach shall constitute a waiver of subsequent breaches.
12.3. These Terms, together with our Privacy Policy and Responsible Gaming page, constitute the entire agreement.
13. Contact
Questions about these Terms? Email: support@katsubet.com or use 24/7 live chat.
By continuing to use Katsubet Casino, you confirm that you have read, understood, and agree to these Terms and Conditions.
Play responsibly and enjoy your time with us. 🎰